MM
Mzwandile M
1 reviews | Active since Mar 2012
23 Jan 2019, 16:31
********** debit orders
Around the 26 September 2018 I received an SMS notifying me about debit orders that will take place. I then sent an email to ********** notifying them and requesting that no debit order should go through on the account. Below is the SMS I got and forwarded it to standard bank. Dear customer, we have received your order: Device Name:HISENSE V1 18:9 5.45 Provisional Contract Start Date:09/2018 Provisional Contract End Date:09/2020 Monthly Subscription:288.006 Please select from options below: 1 Confirm? 2 Change Deal 3?Reject
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Standard Bank's replyOfficial
23 Jan 2019, 16:32 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply23 Jan 2019, 16:32
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,