1 reviews | Active since Jun 2010
********** Debit Orders
I have an unauthorised debit orders that are going off my Standard Bank account. The first debit order was on the 30th of September from Sagewise for R99. The second one is on the 31st of October 2017 from GR Life for R99.99. I did not authorise these debit orders, and I can't keep on contacting Standard Bank every single month to reverse debit orders that I know nothing about. I phoned your ***** department today (31st of October) to report this and I was told they don't deal with such incidents as it is not card related, to me this is still ***** because I did not authorise these debit orders.
Dear Khanyisa
Thank you for posting your comments.
The matter is receiving attention and we will be in contact with you shortly.
Regards
Complaint Resolution Centre
Tel: ***
Email: ***
Dear Khanyisa
Thank you for posting your comments.
The matter is receiving attention and we will be in contact with you shortly.
Regards
Complaint Resolution Centre
Tel: ***
Email: ***
Dear Khanyisa
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Khanyisa
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
