1 reviews | Active since May 2018
********** debit order
I discovered this morning that I've been ****med by a company known as Royalmark, which debited an amount of R115.00 from my Standard Bank account. I don't have any form of agreement with the aforementioned company. I never had any form of communication with them, and yet they managed to secure a ********** debit order with Standard Bank. I strongly believe that Standard Bank is not doing a thing to protect me as its customer from ********** debits by ************ companies . I fail to understand why in this day and age Standard Bank has no systems in place that can easily detect ********** debits. I experienced a similar **** in December 2016 with a different company. But even then Standard Bank did nothing to ensure that a similar experience doesn't occur in future. Regards Mr M. Kula
Dear Mnyamezeli Kula
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards,
Complaint Resolution Centre
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Dear Mnyamezeli Kula
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards,
Complaint Resolution Centre
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