KM
Koketso M

1 reviews | Active since Dec 2015

15 Sept 2016, 15:21

********** dealerships

<p>i bought a vehicle through standard bank at pengelly Autos (A n D Supermotors)now it turns out the that the dealership failed to disclose a MATERIAL aspect of the contract and i now want to return the car and the dealer to settle the debt with standard bank. now they are telling me about the mileage change , wear and tear and interests etc which i consider very absurd and i will not pay for them because if i had known of such misrepresentation i would have not bought the car and its all their fault that we are in all of this today (failure to disclose-misrepresentation)</p> <p> </p> <p>how does standard bank endorse these ********** companies???? im not prepared to pay any of the fees in order for the dealer to settle the debt, as i said in my correspondence to the dealer, the car may be swaped for another (same model ) or the contract must be terminated and debt settled (in full )failing which the vehicle shall be returned to standard bank and no further payments made.</p> <p> </p>

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Replies (5)
Standard Bank
Standard Bank's reply16 Sept 2016, 09:29
Official

Good day Koketso

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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KM
Koketso M's update16 Sept 2016, 09:34
Reviewer Update

Should i send the further details to the email provided herein?

Standard Bank
Standard Bank's reply16 Sept 2016, 13:59
Official

Good day Koketso

Kindly respond to the email that we sent earlier to your personal email address.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply16 Sept 2016, 15:54
Official

Good day Koketso

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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KM
Koketso M's update14 Dec 2016, 09:59
Reviewer Update

indeed