AD
Abdullah D
1 reviews | Active since Jul 2011
18 Dec 2019, 19:58
********** credit card
I just received a statement and pre-agreement in the post with my details for a standard bank credit card which I did not apply for, I tried calling the ***** line and after waiting over 10 minutes no one answered, this is ***** and how can standard bank allow this to take place? Please cancel the card immediately and reverse any transactions which may have taken place on it as I do not possess a standard bank credit card.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 Dec 2019, 03:50Hello Abdullah,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply19 Dec 2019, 03:50
Official
Hello Abdullah,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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Standard Bank's replyOfficial
06 Jan 2020, 07:48Dear Abdullah
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply06 Jan 2020, 07:48
Official
Dear Abdullah
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***