NM
Nelisiwe M

1 reviews | Active since Nov 2011

02 Oct 2017, 22:00

********** Collections on Paid Up Credit Card/s

I am continuously harassed by Standard Bank card division collectors calling themselves SSDA calling from no ********** 600 demanding that they are calling on behalf of Stand add Bank for credit cards that I paid off in Nov 2015. After pursuing the matter directly with Standard Bank, no one can tell me where they are getting my details from and why I am being harassed. They refer a Standard Bank account 9SB1597 which does not even make sense. Can Standard Bank get these people off my back because I don't owe their Card Division anything

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Replies (3)
Standard Bank
Standard Bank's reply03 Oct 2017, 03:37
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply03 Oct 2017, 03:38
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply06 Oct 2017, 07:15
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 06 October 2017.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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