AS
Azaria S

1 reviews | Active since Aug 2021

26 Aug 2021, 18:46

********** CHARGES ON ATTORNEY TRUST ACCOUNT

Standard Bank is overcharging me on my Attorney Trust Account. They have tacked on multiple additional charges which I was not informed of, nor did I agree to them. I sent an email to my business banker 3 weeks ago to have this resolved and no one has come back to me. Now, I am being charged an additional amount because no one from this bank can be bothered to do their job! I am now going to close both my business and personal bank accounts with Standard bank, as this is the 100th time I am having an issue and I have to struggle to get it resolved. I will rather move both mine and my husbands portfolio to a bank that actually cares about their clients and doesn't ***** them over.

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Replies (1)
Standard Bank
Standard Bank's reply27 Aug 2021, 01:02
Official
Hello Azaria, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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