RK
Ralph K

1 reviews | Active since May 2021

23 May 2021, 10:38

********** case report

I’m karabo John Oageng Chilwane , a member of your banking group I’ve received a payment from a client dated the 30th of March 2021 by 9:01 referenced “ WITH” this amounted to R18500.00 in total

To my surprise my account was blocked & I cannot have access to my entire account both personal & business, I reported this matter with the bank & sent emails to the ***** department I’d want to enquire & most definitely have my accounts unblock for I have very important & urgent personal transactions to run with my accounts here’s my Acc Number : *** For my personal Cell no: *** I’ve been calling & no help or resolution to situation

I patiently wait to hear from you, with a speedy resolution to my situation

Free feel to contact me through my personal cell ***

Regards Chilwane kjo.

0
Replies (1)
Standard Bank
Standard Bank's reply23 May 2021, 20:03
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)*** 

Best regards,