DJ
David J

1 reviews | Active since Jul 2022

15 Dec 2022, 11:45

********** case

Hi I would like to bring under the public's attention the poor serviced I have been receiving over a period of two years and still pending from Standard bank which failed to assist me together with SAPS in identifying ********** action as well as providing SAPS with the correct details of the account number in which the money was **********ly deposit into. After various attempts through their resolution and/or ***** departments they have failed me as customer to assist me in this regards.

0
Replies (4)
Standard Bank
Standard Bank's reply15 Dec 2022, 11:50
Official
Good day David 

 We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
***
DJ
David J's update15 Dec 2022, 13:25
Reviewer Update
I am looking forward to the response and actions.
Standard Bank
Standard Bank's reply15 Dec 2022, 13:47
Official
Good day David

Thank you for writing back to us.

Our team will be in touch with further feedback.

 Kindest regards
Standard Bank Hello Peter Team 
*** 

 
 

Standard Bank
Standard Bank's reply15 Dec 2022, 13:56
Official
Hello David 

We have escalated the matter, we will be in touch once the team provides us with feedback. 

 Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team ***