********** card stop.

Please, I would like to advise anyone thinking about doing any type of business with Standard Bank, to avoid it at any cost. My debit card has gotten **********ly stopped twice, for no reason. After the first time my card got stopped, their ***** department promised me a answer, but they never responded with a answer. This time I am stuck in Mosselbay. The consultant advised that I do a instant money transfer, costing me money. When I enquired about why I am being charged, he laughed and said "That's the way it is".....The story as it happened: My card got declined at Game, and I checked my balance on my mobile app, more than enough funds. Went to a ATM to withdraw the money I needed and boom, no more card. A branch manager could easily have sorted out the problem, but the consultant refused to listen to reason to try and contact him/her. So now, because of no error on my side, I have to wait until Monday, and pay for a new card because Standard Bank decided they needed some quick cash. The consultant was no help whatsoever, and informed me that his Manager would only be available on Monday. I will be advising everyone I know, to avoid any connection with Standard Bank. I "was" a "client' for 19 years. I will not be a fool any longer.