********** card

I reported ********** activity on my account. My card was blocked as well as my internet and cellphone banking as international transfers were done out of my account. Adding that I received no sms or phone call from ***** for suspicious transactions on my account.

After everything was sorted I received a new card which had to be registered all over again on my internet banking. The branch at our mall was unable to help me so I went to the main branch. After 2 hours, and being a prestige banker my new card was registered. An hour later I tried to log into my internet banking, and received a message your card has been blocked due to ********** activities. My brand new card.

Next morning I went to the bank again. After 2 hours once again everything seemed sorted. After that every single time I try to log into my internet banking I receive a message your card has been blocked. After numerous phone calls explaining there is NO ***** on my account this keeps on happening! How many times do I have to call Standard Bank to inform them that there is no ***** on my account. There excuse is I can't be using my cellphone app as well internet banking to do my transactions, this looks suspicious.

Seriously if this do not stop I am moving all my accounts. I have spend hours and hours on the phone already trying to sort out this mess and still I can't do any payments!