********** banking practices - disappearing cash from inter account transfer due to a system technical error

Standard Bank had some technical issues on the morning of 1 December 2021. A series of transactions made in my account were met with a “technical error” messages however the funds were deducted from my account. I made 3 inter account transfers which produced the same error message however the cash has been deducted from my savings but it is not reflecting in my main account. The bank has noted since then via their Twitter page that their services have been restored but they cannot account for the disappeared amounts. I have several debit orders which are meant to go off at month end but they will not be processed as the money has disappeared without a trace. There have been numerous tweets on social media regarding this issue but as at 17h07, the money has not yet reflected in my account and there’s no explanation from the bank on what happened to my funds. I will be taking this matter up with the ombudsman and I will also formally lodge a ***** complaint regarding the bank’s conduct. This feels like a **** and the bank are being irresponsible in how seriously they are taking this matter