********** and unhelpful

<p>After being on hold with the complaints department for 25min, because i was on hold at customer care for 15min, this is absolutely insane. almost an hour waiting to have a transaction reversed. Not only that but still waiting on a response of a query logged 5 days ago, and i was told the reason they havent responded was cause it was holiday. if im not contacted in the next 24 hours with a propper explination as to way my credit card has ridicilously high charges so much so im paying off R50 a month essentially, i will consult the small claims court as per my contitutional rights. tired of being bul**** by standardbank</p>