TM
Tshepo M
1 reviews | Active since Aug 2019
17 Nov 2020, 08:58
********** and unfair treatment
Hallo peter team I’m having a problem with Standard Bank VAF account I was on holiday payment until end of October so I did pay my installment but they took R8,152 instant of R 5000 which is my normal installment I asked them they say my issue will sorted them I could pay my school fees for son course they just wen to my account took my funds without even consulting me
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Nov 2020, 12:15Dear Tshepo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Nov 2020, 12:15
Official
Dear Tshepo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
18 Nov 2020, 12:35Good day Tshepo,
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
Awaiting your response.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
Awaiting your response.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre
Standard Bank's reply18 Nov 2020, 12:35
Official
Good day Tshepo,
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
Awaiting your response.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre
Thank you for posting your comments.
Please be advised that an email was sent to you requesting further details.
Awaiting your response.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre