TM
Tshepo M
1 reviews | Active since Aug 2019
02 Mar 2021, 13:03
********** and poor service to black clients
Good day Hellopeter team last week I've wrote a complain about Standard Bank VAF last week the guy by the name of Edson he's customer assistance he pretend like he's helping out only to find out again this morning instant of the bank to deduct R5 000 they took R 8 192 on my account without my permission or agreement other thing they only told that if u can get a holiday payment after that your normal installment change to any amount that the bank may want to cover the period that I didn't pay so please can again assist me with this issue or turmoil they putting me through please
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Standard Bank's replyOfficial
03 Mar 2021, 01:50Hello Tshepo Molefe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply03 Mar 2021, 01:50
Official
Hello Tshepo Molefe
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
********** ********** (fax)
***********