1 reviews | Active since Jul 2016

04 Apr 2017, 16:35

********** And ******** Activity and refuse to help me

<p>Standard Bank has allowed ********** and ******** transactions on my account, they have lost my documents and refuse to give me my cheque card coz they have lost my proof of address after giving them proof almost every month for the past year some months even twice a month they contact me for proof as they lost my proof. Now R700 is ******, I have no bank card as they refuse to give it to me based on their negligence.</p> <p> </p> <p>If I do not receive my card within the next 12 hours I will lay ******** charges against the *********** bank staff and the bank institution itself also if my money is not refunded I will also lay ******** charges.</p>

0
Replies (2)
Standard Bank
Standard Bank's reply05 Apr 2017, 13:22
Official

Thank you for posting your comment.

As per our discussion today 05 April 2017, please note your matter has been escalated accordingly.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

's update05 Apr 2017, 15:09
Reviewer Update

Pathetic how you make it look like you done your job but yet no one calls me to tell me what's a happening as you said you would, I have to go the legal route and cause a scene in branch before anyone considers assisting. After standard bank has ********** transactions done on my account as they the only one that was in possession of a card.