********** Account

I am so disappointed in Standard Bank. I recently received an invoice for a service delivered via email. The invoice was however intercepted and the bank detail was changed. I made payment to this account which was a Standard Bank account. After reporting the incident at the police and with my bank, an investigation was launched and found a ********** account was opened with Standard Bank. However, they are not willing to be of any assistance in making details available about the account holder. The account was closed immediately after the money was withdrawn. It is sad to see how Standard Bank protects **********. I also don't know how FICA was done in this case.