MD
Mu-ath Devajee

1 reviews | Active since Apr 2011

29 Aug 2015, 12:32

**********

Someone called me from the call centre wanting to make a payment arrangement on my credit card of which the amount given was too much for me and I said I would pay something rather than nothing. This agent went ahrad and money left my account. This is probably because the agent needed to make target. I need this money back by Tuesday. You are now the reason why I would be in a worse position and have difficulty to feed my family for the month. ON top of this I need compensation for the service I received now as this is a ********** act conducted by standard bank.

0
Replies (1)
Standard Bank
Standard Bank's reply31 Aug 2015, 11:58
Official
Hello MDevajee,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,