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<p>i went to std bank gateway to rectify a ********** debit and credit transaction on my chq account but to no avail the account is three times more into a negative now , i am now going to approach the ombudsman as i hav no resolution herein and the bank seems to nt know where the transactions have come in from. also i called the ***** department as this seems like a deposit refund **** but was also not assisted . </p>