1 reviews | Active since May 2016
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<p>i called std bank ***** line to report a ********** transaction on my account on the ***** line. to my amaze nothing was done on the call apparently i have to go into the branch . the transaction was done at the stdbank branch on the 22/09/2016 which i nneva went to or neva authorised my account to b debited i was also charged r45.00 for a branch transaction i neva authed </p>
Good day Kathy Pillay
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
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Complaint Resolution Centre
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Best regards,
Good day Kathy Pillay
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Good day Kathy Pillay
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Good day Kathy Pillay
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Dear Mrs Pillay
Kindly refer to the e-mail correspondence which confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
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Best regards,
Dear Mrs Pillay
Kindly refer to the e-mail correspondence which confirm that the matter has been addressed.
Thanks,
Complaints Resolution Centre
***
Best regards,
i am totally appauled with the service i have regarding my blue bean card being dealt with by std bank . first time in nine years have i had an issue. all i want is the transaction fees reversed as this was unauthorised and i need a reference number as i wil log with the ombudsman.
i am totally appauled with the service i have regarding my blue bean card being dealt with by std bank . first time in nine years have i had an issue. all i want is the transaction fees reversed as this was unauthorised and i need a reference number as i wil log with the ombudsman.