CA
Carla A

1 reviews | Active since Apr 2015

06 Jul 2015, 12:44

*****ulant transaction on my cheque account Sorted

I got a call on Friday evening from standard bank informing me that there might be a ********** transaction occurring on my account. <br> At first i put the call down as i was not sure it was Standard bank calling, they then sent an sms. i called the number on the sms, and it turns out it was standard bank, and they informed me that someone was attempting to purchase something through paypal for +/- R8500 and is this correct. I informed them that it was not. they immediately cancelled my card. And ensured the transactions were declined. Today i got a call from them confirming that my account has been corrected, and that my new card will be ready for collection in the week. <br> Thank you Standard bank for ensuring that i am not inconvenienced by this ********** Transaction. I have since then closed my PayPal account. <br> Good Work from Standard bank ***** division. <br> <br> Thank you

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Replies (1)
Standard Bank
Standard Bank's reply06 Jul 2015, 14:58
Official
Hello CarlaDea,

Thank you for bringing this to our attention.

Your compliment has been noted.

We do everything in our power to ensure that we provide service and solutions to suit ones needs.

We look forward to your banking relationship with us.

Best regards