1 reviews | Active since Aug 2016
*****ulant Case
<p>I received an e-mail from standard bank last year December on my inbox at work saying I have qulified for a credit card.</p> <p>I opened the e-mail as it was on the standard bank logo to access my internet banking, immediately I received a call from the Standard bank number introducing themselves as the Standard bank employee, she said a ********** activity is going on, on my account and I must give her the number sent by Standard bank on my cellfone. I did and I started receiving smses that an amount of R2000 has been withdrawn. I was shocked as I was sitting in the office at the time.</p> <p>I called Standard Bank and they advised that I must wait for 6 weeks, they lodged a case and said the will investigate.</p> <p>On the 04/01/2016 I received a letter and a call that they are not going to refund the Funds, the lady Simone Kaas | Online ***** Investigator I spoke to even said to me I can refer the case to the ombudsman I will never get the money back from them.</p> <p>I was so disappointed that such a big bank cannot even refund my money, I know it was an inside job as the person I was speaking to knows the number of accounts I have and all my personal details. Even my husband doesnot know how may account I have but only my bank. Today same thing happened to my Colleague. STANDARD BANK PLEASE RESPOND TO THIS. I JUST WANT MY MONEY BACK.</p>
Good day Princess Ndumo
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Princess Ndumo
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
