JN
Jessica N
1 reviews | Active since Jul 2021
08 Jul 2021, 12:45
*****ULANT ACTIVITIES
I have been trying to close my account with Standard Bank from 2019 and it is still open and charges are been accumulating on this account.I tried to their call centre and after they hear what you want to do they put you through a test and the outcome of the test is always you have failed and need to contact them after 24hrs or go into their nearest bank.Their service is a disgrace and that is the reason I closed my account with them and opened an account with FNB
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Standard Bank's replyOfficial
09 Jul 2021, 01:38Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply09 Jul 2021, 01:38
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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