JN
JOSEPH N

1 reviews | Active since Feb 2012

01 Jun 2022, 16:53

********** Working For Standard Bank

Good Afternoon.

Trust you are well.

I would like to inform you that one of your staff members are requesting a payment between R1000 – R2000 to process loans on behalf Rokane Group Holdings, address: Beilinsohn B, Voortrekker Centre, Voortrekker Rd, Goodwood, Cape Town, 7460.

The staff member name is Adrian and the other third party’s name id Neil who’s an APPROVAL MANAGER at Rokane Group Holdings Limited.

I am still waiting for my refund from Adrian or Neil to paid to my bank account.

Hope there is reward for this information

I have forwarded an email to your Complaints Team and to the NCR and attached all chats and documents which initialed and signed for a loan amount of R410000.

Either you give me the loan or compensation for brining this to your attention no later than end of business on Thursday the 2nd of June 2022. Compensation amount between R20000 - R25000

0
Replies (23)
Standard Bank
Standard Bank's reply02 Jun 2022, 15:57
Official
Good day Joseph Noah

Thank you for bringing this to our attention. These are very serious allegations and will be investigated.  

Please be on the look out for a call from our team. 

Kindest regards, 

Standard Bank Hello Peter Team*** 
JN
JOSEPH N's update08 Jun 2022, 08:40
Reviewer Update
Morning.

Trust you are well.

I have forwarded ALL chats to your ***** Department and Complaints Team via email last week.

I would like you to feedback via Joseph.Noah at teleperformance dot co dot uk or call me after 2.15pm today
Standard Bank
Standard Bank's reply08 Jun 2022, 12:12
Official
Good day Joseph Noah

Thank you for coming back to us. We will get one of our consultants to get in touch with you. 

Kindest regards, 

Standard Bank Hello Peter Team***  

JN
JOSEPH N's update08 Jun 2022, 17:41
Reviewer Update
Can the consultant please call me tomorrow at around 2pm
Standard Bank
Standard Bank's reply08 Jun 2022, 18:15
Official
Hello Joseph

We will certainly request our team to call you back at 2pm.

Please be on the look out for our call.

Have a great evening

Regards

Kindest regardsStandard Bank Hello Peter Team*** 


JN
JOSEPH N's update09 Jun 2022, 17:42
Reviewer Update
Hi there,

Can you please call me tomorrow @ 2pm, had meeting the whole day.
Standard Bank
Standard Bank's reply10 Jun 2022, 09:00
Official
Good Day Joseph,

We will advise the team to make contact today again. 

Kind Regards
 Standard Bank Hello Peter Team *** 
JN
JOSEPH N's update10 Jun 2022, 16:26
Reviewer Update
Are you able to call me tomorrow at 10am as I was whole day again in meeting and calibration sessions please
Standard Bank
Standard Bank's reply10 Jun 2022, 16:57
Official
Good day Joseph

We have shared this information with our team.

We will be in touch with further feedback.

Have a great weekend further.

Standard Bank Hello Peter Team ***




JN
JOSEPH N's update15 Jun 2022, 13:18
Reviewer Update
Still no reply from Standard Bank. Please call me within the next 20 minutes on my cellphone
Standard Bank
Standard Bank's reply15 Jun 2022, 13:48
Official
Good day Joseph Noah,

We made three attempts to reach you on your mobile and sadly could not get hold of you. We trust that you will email us all the details of the complaint. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, 

Standard Bank Social Media Team
***  
JN
JOSEPH N's update20 Jun 2022, 08:28
Reviewer Update
I'm so disappointed with Standard Bank.
attempted to call me 3 times, however I requested a call back between 2pm - 3pm today, please.
Standard Bank
Standard Bank's reply20 Jun 2022, 13:39
Official
Good day Joseph Noah

We will ensure that our team contacts you between the stipulated hours today. 

Going forward please contact the whistleblowing number on ***  they will be able to assist further

Kind Regards,
Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply20 Jun 2022, 14:28
Official
Hello Josheph 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

Please review the previous feedback going forward. 

Kind Regards,
Standard Bank Hello Peter Team*** 
JN
JOSEPH N's update21 Jun 2022, 16:41
Reviewer Update
I think you should try calling me tomorrow between 2pm - 3pm
Standard Bank
Standard Bank's reply22 Jun 2022, 09:40
Official
Good day Mr Joseph Noah

Thank you for coming back to us. Kindly review your emails. 
Kind Regards,

Standard Bank Hello Peter Team*** 
 
JN
JOSEPH N's update11 Jul 2022, 17:57
Reviewer Update
Is there any feedback of getting my R500 back for the ********** activity that I logged a week or two ago, please
Standard Bank
Standard Bank's reply12 Jul 2022, 08:05
Official
Good Morning Joseph

We humbly apologize for the delayed response.

Our team will be looking into this matter and will revert to you as soon as possible.

Have a great day further.

 Kind Regards

Standard Bank Hello Peter Team*** 
 


JN
JOSEPH N's update12 Jul 2022, 17:42
Reviewer Update
Can this be resolved by Friday morning please
Standard Bank
Standard Bank's reply12 Jul 2022, 18:08
Official
Evening Joseph

Kindly note that we will need a reference for your ***** case.

Regards
Standard Bank Hello Peter Team*** 
JN
JOSEPH N's update13 Jul 2022, 17:05
Reviewer Update
It was logged on the 30th of June 2022 at the Thibault Square branch over the telephone with the ***** department. Also I don't have a cellphone as I recently ****** from my phone and cash
JN
JOSEPH N's update13 Jul 2022, 17:06
Reviewer Update
I can only be reached on my work email: ***
Standard Bank
Standard Bank's reply13 Jul 2022, 18:24
Official
Hi Joseph

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
 ***