1 reviews | Active since Jun 2016
********** within standard bank
<p>On 2016-06-27 at around 10 o clock in the morning i got a call from standard bank , they offered to assit me with unauthorised debit orders in my account. they then offered to set telephone banking for me and i agreed. Later after the phone call i recieved an sms that R5000 has been withdrawn from my account i then called the number back which went through to standard bank and enquired the consultant said that systemetically they are unaware of the call i recieved and that it was a ***** case,she offered to lodge an investigation for me and said that it would take 4-6 weeks to be finlaised which is way toooo long. my car instalment will be debiting tonight the 30 June 2016 and there will be no funds available this will also affect other things that i must pay in due time. i dont understand why an investigation will take 4-6 weeks i need my money back ASAP!!!! Standard bank has been good bank i am very very disapointed i want my money. Thier systems should be upgraded to avoid ***** cases!</p>
Good day Ntombekhaya Tlaka
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
**********
Good day Ntombekhaya Tlaka
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Ntombekhaya Tlaka
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Ntombekhaya Tlaka
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Ntombekhaya Tlaka
As per your discussion with our online ***** department we trust that you are satisfied with the final outcome.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Ntombekhaya Tlaka
As per your discussion with our online ***** department we trust that you are satisfied with the final outcome.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
********** (fax)
**********
Thank you standard bank complaint resolution centre for contacting and communicating with me,as I await the final outcome.
Thank you standard bank complaint resolution centre for contacting and communicating with me,as I await the final outcome.
Thank You very much Standard bank for your prompt response and assitance i recieved my money back.
May you continue the good assistance to other customers aswell
Biggest Thank You to Hello peter
Thank YoU!!!
Thank You very much Standard bank for your prompt response and assitance i recieved my money back.
May you continue the good assistance to other customers aswell
Biggest Thank You to Hello peter
Thank YoU!!!
