1 reviews | Active since Nov 2016

13 Apr 2018, 20:40

********** Stalling bond funds to make interest

I sold the house which was bonded through Standard bankand of Jan the buyer was approved. However to this day the transfer attorneys from standard bank are stalling and making interest out of these funds. Now I have to pay two bond amounts because of such incompetence. This is exactly why I'm leaving this pathetic bank to Fnb their service appalling. If you know what's good for you, look for another bank NOT standard bank!

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Replies (2)
Standard Bank
Standard Bank's reply15 Apr 2018, 05:33
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply17 Apr 2018, 10:49
Official

Good day Beauty

We refer to our telephonic conversation wherein the feedback has been provided.