1 reviews | Active since Apr 2014
********* haven
This bank seems to be a haven for **********.
Not for the first time a ********* has ****** money and transfered it to a Standard Bank account. Yesterday my wife's phone was ****** so we went to the police to report it, blocked the phone etc. Today we learned that more than R85000 was transferred from her Capitec account to a Standard Bank account, ***7. I called 3 times asking for help, spoke to Susan, Daphney and Nelly.
All we wanted is to place a hold on the account before the money was withdrawn. I believe if was a business account and they don't have access to see if it was withdrawn .But all I got was info on red tape and procedures I must follow. No interest to help a customer in need!! Clearly the ********** know this and are counting on exactly this so they have ample time to commit their *****. They exploiting your process!!! You are too slow!! Too much red tape!!! What the hell!! Someone reports ***** and you take the side of the ********* and give them the benefit of the doubt!! On the 3rd call Nelly at least helped to send an email. Way way too late!!!!
