RA
Raymond A

1 reviews | Active since Aug 2010

01 Mar 2015, 10:33

********* Bank

It seems that standbank has gone into the dark ages making thing slower, difficult and out right stupid. Given the nature of ***** in this country why not have a department available to assist clients unless you are in bed with the very ******. It seems an account I paid up and closed 2 years ago suddenly is activated. No one is able to give me answers and solutions except to pass the buck to call a dept that is not open. In the type of society we are in today what place does not have access to such critical information for a client. I would like this account closed the impact of it on my credit bureau profile removed and a full explanation for what has happened. My recourse is that I will approach the ncr. You have till close of business Monday to respond and resolve the matter.

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Replies (1)
Standard Bank
Standard Bank's reply03 Mar 2015, 06:54
Official
Hello RAP,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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