*****s in Standard bank

So every month I have to reverse unathorized debit orders, it started off as a small amounts and escalates every month. So I called the call centre which assisted me in getting the amounts back but not all of it. The other problem we have is that the APP is useless I dont know over the weekend if someone is not clicking a buttun to update so we can see available credit amount. Every month I must have a problem with my bank. I trust them with my money and cant even tell me who is debiting my account. Seriously this is ridiculous, doesnt the bank need a mandate signed by their client and the company that needs to be debited? Why is the bank anllowing these debit orders, I really wonder if the bank is not in on it. For all we know these debit orders are paying the execs their big bonuses. I also went into the branch on the 24th and all the 90% of the people were reversing the debit orders. then you ask for the bank to investigate then you must pay, what th heck???? I mean I dont understand how bonuses are granted to the execs and staff whilst clearly someone is not doing their job. Its my hard earned money, seems the bank wants to be in debt and badly nogal. My first complaint a year ago, after I called and complained then immediately I started getting calls from a cell number saying they are calling from Standard bank about my complaint and asking for my details, firstly where they got my details from that is clearly an inside job. There is a problem, a serious problem. I would like to know what is Funeka Montjane - CEO of personal banking doing about this major problem? Awaiting urgent response