*****e Department Do Not Do The Jop Properley.

On 26 Feb 2015 my card was swallowed by the auto bank at SBSA Steeldale. (It was then cloned straight away) I called the security guard who stood by me while I reported it to the number listed on the machine. The lady that answered assured me the card was stopped. On my way to work my phone started to beep. I went straight to the bank Brackenhurst) where the receptionist would not help cause my husband was not there. I pointed out that the card was being used at that moment and she still would not help. Card is in husbands name. The total used on my card was R3359-40. The ***** department said I took to long to report it. Now they want me to prove that I phoned from the Auto Bank. I am pay as you go and my provider can not give me these details. (MTN) I am now out of pocket because they will not do their job properly. This is not right. What do I have to do to get the money paid back. All I want is my money back.