***** WITH SIM CARDS

A while back we received a phone call from the Standard bank's sales rep informing us of these amazing deals: R39.00 for a sim with little data and some airtime which made it worthwhile for our children so that we did not have to take out expensive contracts. We then received a further call but what this rep did not explain or left out to explain was ON TOP OF THE R39.00 and for only R49.00 we could get double. We were never informed of the small print and were led to believe that the amount now would be only R49.00. So in October 2020 to my amazement there was a deduction of R88.00 on my account so I reversed same and the next moment the sim was blocked. I phoned the bank and only then was informed that it was not R49.00 only but R49.00 + R39.00 so I cancelled the R49.00 but again was not informed that I had to reinstate the R39.00. So in February this year after so many months and battles I addressed an email to Mobilestandard bank and proceeded to cancel the sim and after a lengthy email and some words flying in and out and over and about I was informed that everything was settled and that nothing was owed. Bear in mind that the sim could not be used unless in a wifi area or if a hotspot was provided and supported. Ever since this ***** I have now received multiple sms and irritating further email that I now still owe them R125.4 - YES!! Look again R125.4 not R125.40 but R125.4. Standard bank you are not only irritating and acting very ********** with your deals but total imbeciles and idiots and I have now proceeded to cancel a further sim contract because of you idiocy and will not hesitate to proceed to move my accounts and business elsewhere. You are really making over R5000.00 in interest and bank costs alone from our house, and you want to threaten me with a lousy R125.4. I think it is time that your clients start seeing the truth about your banking ethics.