NM
NATASSHA M

1 reviews | Active since Dec 2018

11 Nov 2021, 17:56

***** TRANSACTIONS NOT REVERSED

I have submitted dispute forms for transactions on my credit card in August. I was issued with a new card but the transactions have not been reversed. If you call Standard Bank, you are on hold for over 45 minutes with no assistance!

0
Replies (1)
Standard Bank
Standard Bank's reply12 Nov 2021, 03:00
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)***