1 reviews | Active since Apr 2021
***** Team is disappointing.
So today I again have to come back to standard bank after they assured me that 16k had been sent bank to Discovery bank, and Discovery bank's ***** doesn't have any of the funds that standard bank claims they have sent back. This is f@ckin annoying your ***** team is quick to try shop the blame to someone else without even a POP to prove where exactly the 16k was paid to. You keep saying I must use your bank statement...catch a wake up , it doesn't show where the money was paid after you as standard bank reversed it out. Please get Nomcebo Tambuka, Dawud Abdin, or Mpho Khumalo. This is taking far too long to resolve, I need to know where the money went?. *** is my number I need a call back immediately today I was on hold to speak to someone for again an hour long hold with being transferred and calls cutting. Last case: complaint ***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
I still await feedback the last call I got was supposed to come back to me with what is the next step that will be done, so now it's all quiet. Not even an update on the progress or next step you are taking?
I still await feedback the last call I got was supposed to come back to me with what is the next step that will be done, so now it's all quiet. Not even an update on the progress or next step you are taking?
We apologise for the delay getting back to you. Please note that we are following up with our ***** team and we will provide feedback.
Regards
Standard Bank Help Centre
***
We apologise for the delay getting back to you. Please note that we are following up with our ***** team and we will provide feedback.
Regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Any progress, we drawing towards a close of another week, what is the latest progress?.
Any progress, we drawing towards a close of another week, what is the latest progress?.
