1 reviews | Active since Jan 2014
*****-Standard Bank Forest Hill
On May 1st I paid in my salary at Forest Hill City ATM. 2 envelopes with each R4000,00- my salary!!!<br> Both payments came through on my cellphone as confirmation that my money was paid in. I took both receipts at the ATM as proof of payment at the ATM..<br> On 8 May I went into the bank at Forest Hill City and told two staff members at customer service that my money doesn't show yet.<br> I gave the lady at customer service both my receipts as proof that the money was paid in. They then told me it will show on 9May.On 9 May my money showed and I could draw money. Today--- 13 May both payments were reversed.<br> PLEASE INVESTIGATE URGENTLY!!!! I stopped my card now on the *****line number and phoned the Forest Hill Branch.This is very inconvenient and not a fault on my side!!!!
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
