1 reviews | Active since Nov 2016
*****-Standard Bank Asset Finance
17/07/2018
10.15am
I have requested my Natis papers in April for my paid vehicle. I am told they were given to a man by the name of David Masilela-unidentified. A man whom I do not know.
Am put on hold for 30minutes by a consultant by the name of Eva ********** 002. Who told me that the team leader is on another call.
My Natis documents have just disspeared just like that. How does that happen.
I am told that consultant Nhlanhla Mothapi logged in the requestd correctly to have the papers released BUT they were given to an unkwown person to me.
Spmebody HELP me with this *****.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***