VS
Virginia S
1 reviews | Active since Oct 2022
25 Oct 2022, 11:34
***** ****
After reporting ***** case and credit card blocked I was phoned by someone who advised me that I’m responsible for the transactions. My details were definitely compromised by the bank as the ********* knew everything about me. Been trying to get through to ***** line and as the recording says I’m no 360 in the queue I leave my number and nobody calls back. Disgusting way to treat a customer who has been with this bank for close to 50 years!
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
25 Oct 2022, 11:37Good day Virginia
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply25 Oct 2022, 11:37
Official
Good day Virginia
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
VS
Virginia S's updateReviewer Update
25 Oct 2022, 12:04Thank you
VS
Virginia S's update25 Oct 2022, 12:04
Reviewer Update
Thank you
Standard Bank's replyOfficial
25 Oct 2022, 12:10Good day Virginia
You're welcome
Kind regards
Standard Bank Help Centre
***
You're welcome
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply25 Oct 2022, 12:10
Official
Good day Virginia
You're welcome
Kind regards
Standard Bank Help Centre
***
You're welcome
Kind regards
Standard Bank Help Centre
***
