1 reviews | Active since May 2010
***** or No ***** - DO'T CLOSE MY ACCOUNT AFTER I CONFIRMED MY TRANSACTIONS WITH YOU!!!
<p>Please explain why your ***** department cancelled my card AGAIN for the second time in less than 2 months because I made a few transactions still way within my monthly limits as set by Standard Bank. SAME AS BEFORE I received a phone call from ***** dept confirming that the transactions are mine. I answered the security questions and the operator was happy by yet he still cancel my card???? Now this is a new month and I need to pay bills, etc. but cannot get into my account. Last time it took about 2 weeks to issue a new card and for me to get my pin codes etc. sorted out and my PRIVATE BANKER did not answer my cry's for help until this day. LOOKS LIKE THIS BANK IS FALLING APART!!!! Where are you when I need you????</p> <p>I refuse to go through this again. PLEASE SORT OUT YOUR MESS!!!</p>
Good day Christo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Christo
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
