1 reviews | Active since Feb 2015
***** ON MY NAME
I went to Satandard Bank a the K90 Centre in Boksburg upgrade my accounts and sort out my Internet Banking as one of the Consultants have deactivated my account , as I was advised if she does this I can put in all new information to recieve my OTP number , However this was tried and not to my surpirse this didnt work, So I went Into the Bank on the Saturda the 07.02.15.I went to upgrade my account , and whiles this was in process , I was Declined Because of ***** on my name , this was a total shock as I could not Undestand Why , I was already irritated as they only had 1 consultant on that day , and setting up other consultants as the Central Boksburg was offline and they had to come work for the day at the K90 Centre Boksburg Branch The Gentlemen that was helping me , was very helpful as he stated that he would report this for me and he called the branch Manger , the Took all necssary information and paper work from me, I was advised that I Would Have feedback 2-3 Working Days,a Business Card that was given to me by the branch Mangaer And I was totally shocked when i got through the east Gate Branch and was assisted by Tebogo Lekoma promising Feedback and Still No Response Annoyed
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
