***** on my credit record

I have been going back and forth with Standard Bank for 5 months. I have been to two different branches in Polokwane and called their customers service million times with no help. I lost my job in 2015 and had a loan which i I haven't been able to pay in over 5 years but according to Experian the account is active and i just paid it last month. Surely this is ********** from a big institution like yourself.

I demand proof of my payment history, contract and the outstanding balance or a prescription letter. Transunion clearly shows the last payments but y'all are busy manipulating my records. I will post, twit, log complains everywhere till i get those records you busy posting agains my name.