***** on my bank card

Good morning,<br> <br> Since I am in South Africa, my Prestige Bank card has been used **********ly 5x.<br> The fourth time was a bit more than 6 weeks ago, I finally got a new card two weeks later and less than two weeks in use it has been used **********ly again, this time for drinks at a pub for an amount of ZAR1300 and a flight ticket on SAA for a bit less than ZAR6000.<br> I reported that immediately to SB, had my card blocked. Since then not a word, a call an email.<br> I sent an email on Tuesday, by last night Thursday still nothing so I sent another email.<br> Only this morning, whilst telling SB that I will move away, they contacted me. Not to help me, but just forwarded a number where I must call to get more infos on the *****.<br> Level of service below standard.