VM
Virginia M
1 reviews | Active since May 2018
17 Oct 2020, 22:42
***** on homeloan and identity theft
my father is a victim of identity theft and a bond was done at your bank in his name,I have assisted him and provided the bank with all the necessary information to date the matter is still not resolved nor do we get feedback i email i call nothing gets done are you'll only worried of the money you are making from the ********** an not worried about the person life whose identity is ******
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Replies (2)
Standard Bank's replyOfficial
18 Oct 2020, 05:47Hello Virginia,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply18 Oct 2020, 05:47
Official
Hello Virginia,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
VM
Virginia M's updateReviewer Update
19 Oct 2020, 22:25Evening complaint resolution centre there is no email address to forward my correspondence nor contact number and till this hour nobody has made contact with me.
VM
Virginia M's update19 Oct 2020, 22:25
Reviewer Update
Evening complaint resolution centre there is no email address to forward my correspondence nor contact number and till this hour nobody has made contact with me.