***** on Account - Standard Bank just not interested to help

On 01/06/2018 the following amounts were deducted from my credit card R3.39 & R0.09 with a reference of BACKHANDER. The following reversals also occurred R3.40 & R0.09. Then on 08/06/2018 R550.01 was deducted from my account as well as R15.13 again with the reference of BACKHANDER. I queried this immediately with Standard Bank and their ***** division wanted to close my accounts!!!!!! How on earth do I use my money if that is Standard Banks solution to a problem instead of being willing to investigate. As I did not want my accounts closed I opted for them to leave it. Sadly another amount of R553.26 & R1521 was deducted on 09/07/2018.

I WANT STANDARD BANK TO HELP ME - IS THAT NOT WHAT A BANK IS FOR - TO HELP PROTECT PEOPLES MONEY???????

I DON'T SIMPLY WANT YOU TO CLOSE MY BANK ACCOUNTS!!!!!

I WANT YOU TO TELL ME WHAT WE CAN DO TO 1/ STOP THIS COMPANY FROM *****ING MY MONEY!!!! 2/ HOW WE CAN PREVENT THIS FROM HAPPENING AGAIN!!!! 3/ HOW WE CAN GET MY MONEY BAC****

I am a divorced mother of 3 children so every single cent counts for me which Standard Bank does not seem to understand.

If your solution is to close my bank accounts - then where do I go? Nedbank? Absa? Capitec? FNB?

Do you realize that a person cannot be without their money - no money = no food, no emergency medical care, nothing!!!!

Standard Bank is in my mind most definitely the WORST of the financial institutions in South Africa - they simply just dont give a damn!!

AGAIN I PLEAD WITH YOU - PLEASE HELP ME TO STOP THESE DEDUCTIONS FROM MY ACCOUNT!!!! PLEASE HELP ME GET MY MONEY BACK AND PLEASE TELL ME IN DETAIL HOW WE ARE GOING TO DO THIS - AS I SAID A NUMBER OF TIMES - SIMPLY JUST SAYING LETS CLOSE THE ACCOUNTS AS YOUR INCAPABLE ***** DIVISION DID IS NOT A SOLUTION!!!!!!!