1 reviews | Active since Dec 2011
***** on account
Just after new year a client asked me for a quotation on some goods. The next day my client phoned me and said they accepted the quotation and will deposit the money into my business account. I did see the deposit in my account which was a cheque deposit. Two days after the cheque was deposited I see that the cheque was unpaid. I knew it was another ***** cheque again in my business account. The penalty I need to pay was R20.00 which I just left because to spend time on the phone to claim R20,00 back is not worthit. A few days later I got another client buying some goods from my business. I went online in my business account to pay my supplier to order the goods and found that my business account was frozen due to the ***** cheque deposit. I phoned Standard Bank ***** division and they told me to hold on - I hold a 15min phone call from my cell phone to sort out this mess. Dropped the call and phone again the same department. They told me to hold on. Held on for another 10min and dropped the call. Decided to post it on Hellopeter as my this was just not on - Very very bad service from the ***** Division.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
