BM
Bonita M

1 reviews | Active since Jul 2013

03 Feb 2017, 08:56

***** - NO PROTECTION OR HELP

<p>This is my second complaint as I have yet to get answers from Standard Bank. My soon to be ex husband removed my name from our bond and due to this the house cannot be sold as SARS wants to know why I am registered as a bond holder at the Deeda Office but according to Standard Bank I am not. Standard Bank told me a substitute of debtor was done but refuse to give me proof of who instructed this.</p> <p> </p> <p>Standard Bank refuses to co-operate with my attorney to investigate the matter as my attorney needs proof of ***** to lay ******** charges agains my ex.</p> <p> </p> <p>I am severly predudiced as I cannot get the much needes funds for my home.</p> <p> </p> <p>HOW DID STANDARD BANK PROTECT ME AS A CUSTOMER????? THEIR REFUSAL TO ASSIST MY ATTORNEY STILL ONLY SERVE IN THEIR OWN INTEREST. THEY DONT CARE ABOUT THEIR CUSTOMERS!!!!!</p>

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Replies (1)
Standard Bank
Standard Bank's reply03 Feb 2017, 14:26
Official

Good day Bonita

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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