MC
Martin C

1 reviews | Active since Oct 2009

27 Jun 2022, 09:01

***** line non existent

non existent service , warning think very carefully about doing business with this bank . the ***** line does not answer their phone or respond to email . if ***** is done on your account you are on your own . i am contacting the ombud now

0
Replies (3)
Standard Bank
Standard Bank's reply27 Jun 2022, 09:27
Official
Hi Martin

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
MC
Martin C's update28 Jun 2022, 11:00
Reviewer Update
on 27th June i received an sms with a reference number and a number to call . On calling the number none of the options get me to an operator . Standard bank you say you are trying to help but this is not helping . In the meantime ***** committed on 27th may is not addressed
Standard Bank
Standard Bank's reply28 Jun 2022, 15:37
Official
Hello Martin

We made two attempts to reach you on your mobile and sadly could not get hold of you. 

Kindest regards, Standard Bank Social Media Team