***** line an absolute waste of time

I had contacted the ***** line about money being withdrawn from my account. They had said to me they would investigate and let me know within 5 days.<br> <br> I get a call a week later and all they say to me is because the card and pin was used they have declined my ***** application because my call was late. What the hell do they consider as late. I had called within 10-15min minutes of the transaction. Because they knew my pin they said it was my error. Do they not know how many ******* transactions happen every day through duplicate cards and putting cameras at atms to retrieve pins.<br> <br> Standard bank could have just told me that the day they called cause it don't take no genius to say the above. It took you 5 days to tell something that took 0 investigation. Your ***** line is absolute useless. It is a total waste of time to even report it. Now some useless person is celebrating with my R4000 and standard bank ***** continues to twiddle their thumbs handing out useless info. <br> You are truly one useless bank. One useless beep bank. <br>