***** IN STANDARD BANK AGAINST ME.

Dear Standard Bank,

BELOW IS MY REVIEW POSTED ON FRIDAY, 21 AUGUST 2020. APART FROM YOUR COMMENT THAT YOU WILL ATTEND TO THIS, I HAVE NOT HAD A PHONE CALL OR AN EMAIL - NOTHING!!! BUT YOUR DEBT COLLECTOR (NIMBLE COLLECTION SERVICES) HAS CALLED ME YET AGAIN!!!

ARE YOU GOING TO SORT THIS OUT OR NOT???!!!

WAITING FOR A DECENT AND ACCEPTABLE REPLY......

Standard bank opened a credit card in my name - only problem is that it was not me!!! I have been shoved from pillar to post by every person that I have dealt with at standard bank but can get no joy. You tell me that I must go to home affairs to get an ID verification? Why are you making this my problem? I did go to home affairs 3 times - stood in the que for 4 hours only to be turned away due to a water problem in the building - twice. Then I even paid someone to keep me a place in the que but as you can guess, that never happened. Standard bank committed ***** in my name and now standard bank makes it my problem?!!!!! That is definitely not fair. In the mean time I have been turned down for a loan from my own bank due to standard bank submitting incorrect information about me to the credit bureau. Add to that I now have terribly rude consultants calling me from a company called Nimble Collection Services as you have handed me over.

I could go on further in this review about the bad service that I received on the phone when I first tried to call standard bank. Or the even worse service that I received when I went into a standard bank branch to try to resolve this problem. And even worse, the shocking service that the standard bank employee at the branch received from the standard bank call centre when he tried calling on my behalf. But I'll spare the extra details at this moment and just say that at First National Bank (where I bank) no person would ever be treated like such trash as standard bank has treated me so far.

Please sort this problem out. It is NOT my problem and neither the onus nor the cost thereof should fall onto me to sort this mess out. It is an internal problem at standard bank in the first place as there is no way that this account could have been opened if the correct background checks were done.