***** in credit card
<p>A sim card swop was done on my husband's phone and R27 900.00 was withdrawn from his Standard Bank credit card. Today, when I phoned Standard Bank AGAIN I was informed that we will have to pay the money as the simswop was done and my husband's credentials was phished.</p> <p> </p> <p>We never used our credit card on internet and NEVER supp**** our information to anyone!</p> <p> </p> <p>Please explain to me, he tried to transfer money from his credit card to his cheque account a while back and he was not able to do it. It is not possable. How then, can anyone else get onto his internet banking profile and transfer this amount of money from his credit card to another Standard Bank account??????</p> <p> </p> <p>How can Standard Bank, when they can clearly see that this transactions was not done by my husband, expect us to pay this amount back?</p> <p> </p> <p> </p>
Good day Istelle Pienaar
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Good day Istelle Pienaar
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
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Good day Istelle Pienaar
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
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Good day Istelle Pienaar
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
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Good day Istelle Pienaar
As per your discussion with our Online ***** department we trust that you are satisfied with the final outcome.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
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********** (fax)
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Good day Istelle Pienaar
As per your discussion with our Online ***** department we trust that you are satisfied with the final outcome.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
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********** (fax)
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