mG
marcus G

1 reviews | Active since Apr 2014

06 Sept 2022, 15:26

***** Home Load request and acknowledged and being removed my own Bond/Property.

Imagine being removed from your bond without your permission. This is what standard bank has done. No contact, no informing, nothing.

I own a property which part of a joint estate and now falls under the divorce estate. After many years of fighting, I had finally won the legal battle with the other person.

However after the decree of divorce was granted, the other half had gone and created a ***** case with Standard Bank (Nomthandazo) and issued a substitution request based on point 1.3 from the divorce decree.

However, point 1.2 specifically explains, that the property is to be placed on the open market and sold at a market-related value within a specific timeframe.

The agent had requested the decree of divorce and had read this and still granted a substitution request.

My legal team are aware of this and had asked for me to go to the police station and open a ***** case against Standard Bank and the applicant Charlene Mona.

As a result of the incompetency of Standard Bank, I will be doing exactly such once I receive a response that I have sent to their complaints department.

Further to opening a ***** case and laying a ******** charge against all who are involved, I will also be moving my banking and all other accounts from Standard Bank to another provider.

Utterly disappointed, this is not the first time that I have been mistreated like this by Standard Bank.

You need to educate and ensure your agents understand English and items in their relevant perspectives.

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Replies (1)
Standard Bank
Standard Bank's reply06 Sept 2022, 15:50
Official
Hi Marcus

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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