1 reviews | Active since Jan 2013
***** ***** *****
I am so tired of Standard Bank and the service I get from them. Last year June an amount of $9.99 started going of from my account. Standard Bank refuse to stop the transaction from going through. I then had to complete an affidavit, which I did, only to hear nothing from Standard Bank. It is standing now at 3 ******* transactions going of from my account and I have lost R3000 due to this. Standard bank finally closed the account, only for me to just now realise that the credit card have been opened again for the ********* to go royal on my account. This is with four ***** transaction investigations pending on my account. How can this happen. I am tired of phoning the ***** department as my phone bill is almost more that the amount of the ******* transactions. One have to stay on line for several minutes only to hear that they are experiencing high call volumes. REALLY!!! I have been a customer with the bank from 1997, I have six accounts with Standard Bank and this is how they treat me. THIS IS UNACCEPTABLE. CAN YOU PLEASE STOP PEOPLE FROM TAKING MY HARD EARNED MONEY.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
